Q: Does My True Removal eliminate hair from the root?

A: My True Removal isn't an epilator, so you don't have to worry about painful hair removal by the root. It utilizes a revolutionary Butterfly Technology that works to gently and painlessly reduce hair through its spinning head. The 18 karat gold-plated head contains this technology, ensuring precise hair removal with no nicks, cuts, or irritation.

Q: What method does My True Removal use to get rid of hair?

A: With My True Removal, you don't have to worry about laser or heat treatments! Our Butterfly Technology is pain-free and works by gently reducing hair to the skin's surface. All skin types and tones are safe with this revolutionary process.


Q: How long will My True Removal last on a full charge?

A: The unit can run for around an hour when it's fully charged.


Q: What's the best way to clean my My True Removal unit?

A: Please note, the My True Removal unit should NOT be used in the shower or fully submerged in water. Even though it is water resistant, it is not waterproof. To give your Flawless Removal unit a clean, hold the main body of the shaver in one hand and use the other hand to pull the lower head away from the upper head. To get rid of any hair clippings, turn the lower head over and lightly shake it above a trash can. Don't forget to use the cleaning brush that comes with the unit!


Q: How regularly should I change the head of my My True Removal device?

A: It varies from person to person. If you have longer legs and thicker hair, you may want to consider replacing the head more often than someone with shorter legs and thinner hair. For a normal coverage area and hair thickness, we suggest changing the head every 3-4 months.



Q: How does a "dry shave" compare to a "wet" shave?

A: With My True Removal, you can get a close shave without the need to shower first - a "dry shave" that you can do anywhere and anytime you want. The results look the same to the eye - your legs will be just as smooth as if you used a wet razor. However, there might be a slight difference if you touch the area, as a dry shave can leave behind a very small amount of hair. But usually, this is not detectable without close inspection. As you keep using My True Removal, your results will continue to get better.